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There’s missing or incorrect information in the parent’s or the child’s Microsoft account.

Here are some reasons why this problem occurs: When tried, it continuously looped back to a previous point in the process. You can learn more about Xbox’s parental control features in our previous coverage and by visiting Xbox’s Responsible Gaming webpage.When trying to create a child account in Xbox Live, some may have encountered an issue wherein they cannot get past the parental consent section. Our video below shows you a step-by-step look at how to create a child account on Xbox Series X/S. Parents can manage the parental control settings for each child on the Xbox console, as well as on PC and through the Xbox Family Settings mobile application.īefore you can manage the parental control settings for your kids on Xbox Series X or Xbox Series S, you’ll need to create a child account for each child to use. Xbox allows parents to block their children’s access to content based on their age, set screen time limits, and more. If families have multiple children, parents can create a separate child account for each one, and then choose different parental control settings and options for each child. Once parents create a child account for their child, they can manage the parental control settings for their child based on their preferences. Specifically, Xbox’s newest consoles allow parents and guardians to create a family group on the system, and then create child accounts for each child that will be using the console. If children will be using the system, you can create child accounts for your littles that will allow them to have their own profiles while still allowing you to manage their screen time and other settings. If your family has picked up an Xbox Series X or Xbox Series S, you may be interested in creating separate profiles for each member of the family.